Privacy Policy
Last updated: November 25, 2025
Petrichor
Av. Paulista, 1227 - Bela Vista, São Paulo - SP, 01311-200, Brazil
Email: info@pet-ric-hor.com
Phone: +55 11 3251 4782
Our Commitment to Your Privacy
At Petrichor, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our game development services. We are committed to transparency and giving you control over your data.
We respect your right to privacy and comply with applicable data protection regulations, including Brazil's General Data Protection Law (LGPD) and international standards where applicable. This policy outlines your rights and our responsibilities regarding your personal information.
Information We Collect
Information You Provide Directly
When you interact with our website or contact us, you may choose to provide the following information:
- • Contact Information: Name, email address, phone number, and company name when you fill out contact forms or request information about our services.
- • Project Details: Information about your game development needs, project scope, timeline, and budget considerations when discussing potential collaborations.
- • Communication Content: Messages, questions, and feedback you send through our contact forms or email communications.
Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies and similar technologies:
- • Usage Data: Pages visited, time spent on pages, links clicked, and navigation paths through our website.
- • Device Information: Browser type and version, operating system, device type, screen resolution, and language preferences.
- • Technical Data: IP address, referral source, date and time of access, and cookie identifiers.
- • Analytics Information: Aggregated data about how visitors interact with our website to help us improve user experience.
Legal Basis for Processing
We process your personal data based on your consent, our legitimate business interests in providing and improving our services, and when necessary to fulfill contractual obligations or comply with legal requirements.
How We Use Your Information
Service Delivery and Communication
- → Responding to your inquiries and providing information about our game development services
- → Communicating with you about potential projects, quotes, and service agreements
- → Sending project updates, deliverables, and technical documentation during active collaborations
Website Improvement and Analytics
- → Analyzing website traffic patterns and user behavior to enhance user experience
- → Identifying technical issues and optimizing website performance
- → Understanding which services and content are most valuable to our visitors
Marketing and Business Development
- → Sending occasional updates about our services, portfolio additions, or relevant industry insights (only with your consent)
- → Conducting market research to better understand client needs and improve our service offerings
- → Displaying relevant advertisements through third-party advertising networks (subject to your cookie preferences)
Legal and Security Purposes
- → Protecting our website and users from fraud, security threats, and abuse
- → Complying with legal obligations and responding to lawful requests from authorities
- → Enforcing our terms of service and protecting our intellectual property rights
How We Share Your Information
We do not sell your personal information to third parties. We may share your data only in the following limited circumstances:
Service Providers and Business Partners
We work with trusted third-party service providers who help us operate our website and deliver our services, including web hosting providers, analytics platforms, email service providers, and payment processors. These partners are contractually obligated to protect your data and use it only for the purposes we specify.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, prevent fraud, or ensure safety.
Business Transfers
In the event of a merger, acquisition, or sale of business assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
How We Protect Your Data
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
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Encryption: We use SSL/TLS encryption to protect data transmitted between your browser and our servers, ensuring that sensitive information remains secure during transfer.
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Access Controls: We limit access to personal data to authorized personnel only, implementing role-based access controls and authentication requirements.
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Regular Monitoring: We continuously monitor our systems for potential security vulnerabilities and unauthorized access attempts, responding promptly to any detected threats.
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Data Backups: Regular backups of critical data are performed and stored securely to ensure business continuity and data recovery capabilities.
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Breach Notification: In the unlikely event of a data breach affecting your personal information, we will notify you and relevant authorities in accordance with applicable data protection laws.
While we implement strong security measures, please note that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but remain committed to protecting your information to the best of our ability.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law:
- • Contact Inquiries: Information from contact forms is retained for up to 2 years to facilitate follow-up communications and maintain business records.
- • Client Project Data: Project-related information is retained for the duration of our business relationship and for 5 years thereafter for legal and accounting purposes.
- • Analytics Data: Aggregated and anonymized usage data may be retained indefinitely for statistical analysis and website improvement purposes.
- • Marketing Communications: If you've opted into marketing emails, we retain your contact information until you unsubscribe or request deletion.
When retention periods expire or when you request deletion of your data, we securely delete or anonymize your personal information in accordance with our data retention policies and legal obligations.
Your Privacy Rights
Under applicable data protection laws, including Brazil's LGPD, you have the following rights regarding your personal information:
Right to Access
You have the right to request access to the personal data we hold about you and receive a copy of that information.
Right to Rectification
You can request correction of inaccurate or incomplete personal information we maintain about you.
Right to Erasure
You can request deletion of your personal data, subject to certain legal exceptions (such as data required for legal compliance or legitimate business purposes).
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another service provider.
Right to Object
You can object to processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.
Right to Withdraw Consent
Where we process your data based on your consent, you have the right to withdraw that consent at any time.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided at the top of this page. We will respond to your request within 30 days and may require verification of your identity before processing your request.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features
- • Disable cookies through your browser settings (see our Cookie Policy for more details)
- • Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 16 without proper parental consent, we will take steps to delete that information as quickly as possible. If you believe we may have collected information from a child, please contact us immediately.
International Data Transfers
While our primary operations are based in Brazil, your personal information may be transferred to and processed in other countries where our service providers operate. When we transfer data internationally, we ensure appropriate safeguards are in place through:
- • Standard contractual clauses approved by relevant data protection authorities
- • Adequacy decisions recognizing equivalent data protection standards
- • Other legally approved transfer mechanisms
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make material changes, we will notify you by:
- → Updating the "Last updated" date at the top of this policy
- → Displaying a notice on our website homepage
- → Sending you an email notification if you've provided your contact information
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Questions or Concerns?
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us. We're committed to addressing your privacy concerns and ensuring your data is handled responsibly.